Privacy Policy

Personally identifiable information

Our Privacy Policy was last updated on 11/12/2024


This Privacy Policy governs the manner in which the website collects, uses, maintains and discloses information collected from individual users ("User") of the website ("www.revolucionlibelula.com"). This privacy policy applies to the Site and all products and services offered by REVOLUCIÓN LIBÉLULA.


Revolución Libélula with Marta Falomir as administrator is committed to protecting the privacy of its users and the security of the personal data they provide to us.


This privacy policy describes how we collect, use and protect your information, in compliance with applicable regulations, including the European Union's General Data Protection Regulation (GDPR) and other relevant local laws.

Data controller

The responsible for the processing of your data is Revolución Libélula. For any query or request related to the processing of your personal data, you can contact us via email: coaching@revolucionlibelula.com.

Personal data controllected

We collect the following types of personal data:


  • Contact details: Name, e-mail address, telephone number.
  • Identification data: Username and password (where applicable).
  • Browsing data: IP address, browser type, pages visited.
  • Other data: Information that you voluntarily provide through forms, surveys or during the use of our services.

How we use the information we collect

Revolución Libélula may collect and use Users' personal information for the following purposes:

  • To improve customer service

The information you provide enables us to respond to your customer service requests and support needs more efficiently.

  • To personalise the user experience

We may use this information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

  • To send periodic emails

We may use email to send information and updates to users regarding their orders. It may also be used to respond to your requests, questions and/or requirements.


If Users choose to sign up for our mailing list, they will receive messages that may include company news, updates, product or service-related information, etc.


If at any time Users would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or Users can contact us through our Site

  • To improve our service

We may analyse the use of our services to improve their quality and personalisation, collect data on user preferences and behaviours to identify areas for improvement.


We may use analytical tools to assess usage patterns and measure the effectiveness of our services.


Conduct surveys and studies to better understand our customers' needs.


Implement technological and functional improvements based on the results of the analyses.

Legal basis for processing

The processing of your data is based on:


· Your express consent to receive commercial communications and to participate in promotional activities.


· The need to execute a contract or provide a requested service for you.

How we protect your information

We adopt appropriate information collection, storage, processing and security practices to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sharing your personal information

· We do not share your personal data with third parties except in the following cases:


· Service providers acting as data processors on behalf of Revolución Libélula, under strict conditions of confidentiality.


· Compliance with legal obligations or requirements of competent authorities.

Your rights

You have the right to:


· Access your personal data.


· Rectify inaccurate or incomplete data.


· Request the deletion of your data when it is no longer needed.


· Limit the processing of your data in certain circumstances.


· Object to the processing of your data for specific purposes.


To exercise these rights, please send your request to coaching@revolucionlibelula.com, specifying the right you wish to exercise.

Data security

We implement appropriate technical and organisational measures to ensure the security of your personal data and protect it against unauthorised access, loss, destruction or improper disclosure.

Changes to this privacy policy

Revolución Libélula has the discretion to update this Privacy Policy at any time. When we do so, we will change the update date at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.

Retention of your data

We will retain your personal data for as long as necessary to fulfil the purposes described above and for the applicable legal periods. Once these purposes have been fulfilled, the data will be securely deleted or anonymised

Your acceptance of these terms

By using this Site and our services you signify your acceptance of this Privacy Policy. Your continued use of the Site following the posting of changes to this Privacy Policy will be deemed acceptance of those changes.

Contact

If you have any questions or concerns about this privacy policy, you can contact us by email: coaching@revolucionlibelula.com